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Contact Us
Get in touch
Found a broken download link, a build that misbehaves, or a guide step that no longer matches the app? Tell us and we will check it on our test phones.
General questions: [email protected]
Download or install problems: [email protected]
What happens next
Broken-link reports go straight to re-testing: we download the file ourselves, verify its signature and size, and replace it if anything is off. Guide corrections are checked against the current app version before the text changes, so the walkthroughs stay accurate.
Response time
We read every message and usually reply within two business days. Download problems get priority, because a broken link helps nobody.
Before you write
Download will not start? Check that your browser allowed the file download, then try again. Alarm not working? The alarm troubleshooting guide fixes the most common causes step by step. If the guides do not solve it, write to us below.
What to include
Your phone model, Android version, and the app version you installed. A screenshot of any error message cuts the back-and-forth in half. If an alarm misbehaves, tell us which alarm, what you expected, and what happened instead. Never send passwords, disarm codes, or intruder photos by email.